Shipping Policy
We aim to process all orders within 24 to 48 hours (excluding weekends and federal holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer $4.99 flat rate shipping and $9.99 for express shipping within the U.S.
For orders over $50 we offer free shipping!
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Shipping US |
4 to 5 business days |
$4.99 |
|
Standard Shipping US over $50 |
4 to 5 business days |
Free |
|
Express Shipping US |
1 to 3 business days |
$9.99 |
Canada
Please note shipments may be subject to customs duties.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Shipping |
5 to 10 business days |
$10 |
International Shipping
We ship worldwide for a flat rate fee of $15.
Please note shipments may be subject to customs duties.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Shipping |
1 to 3 weeks |
$15 |
Please note, we are unable to make any changes to your shipping address once your order has been shipped. It is your responsibility to enter the correct shipping address.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 business days (USA) and 30 business days (rest of world) of receiving your shipping confirmation email, please contact us at info@cordeecases.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
As we use USPS as our carrier, you can ship to any residential or commercial address, as well as to any P.O. Box within the U.S. and associated territories.
Refunds, returns, and exchanges
To get more information about our return and refund policy, please refer to our full return policy.
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the return fee of $4.
We offer free exchanges if you wish to switch to a different case size or phone chain (no return fee).
In the event that your order arrives damaged in any way, please email us as soon as possible at support@cordeecases.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any general questions, please don't hesitate to contact us at info@cordeecases.com.
Cordée Cases is a Miami-based fashion tech accessories brand, invented to suit your lifestyle. Purposefully designed, our variety of products allow you to choose a phone strap based on your needs and lifestyle. Designed to go with you on every adventure, our cases offer a great way for you to be handsfree whenever and wherever you like. Cordée Cases, a new way to live — offering more freedom and flexibility.
La Cordée [kɔʀde]
From the French word la cordée, we established Cordée Cases. Translated, it means the following:
1. Cord
2. Lanyard
3. Rope
Designed To Do More
The struggle of misplacing, dropping, or losing your phone will no longer hold you back. Our trendy, innovative crossbody system that emphasizes on minimalism is great for many activities such as traveling, hiking, biking, and more!
Our vision is to create a hands-free experience that inspires to live life to the fullest.
Our Values
Quality
At Cordée Cases, we create high quality products and shine with great customer service. If you should ever be unsatisified with any of our products, please reach out to us and we are happy to find a solution.
All products are also covered by a 6-month warranty policy.
Sustainability
A firm belief of taking care of our planet, means that Cordée Cases is committed to using the least amount of plastic packaging.
With our FSC® certified packaging, less will be wasted as our product packaging is made of biodegradable materials. Part of our packaging can be recycled indefinitely without a significant reduction in quality. We encourage our customers to recycle respective packaging.
Together, the smallest changes make the biggest impact.
Subheading
Integrity
As a brand, we offer trust to all our customers and are loyal to our word ─ always keeping our promise. For further assistance, reach out to us via email at info@cordeecases.com or contact us via live chat.